Patient Enrollment Specialist

Patient Enrollment Specialist

Responsibilities and Duties:

  • Call to recruit and pre-screen subjects to determine if they pre-qualify to participate in one of our research studies.
  • Talk to patients in clinic about studies and verify qualifications; discuss studies with parents of pediatric subjects.
  • Call subjects to confirm appointments, follow up on no-show appointments, and reschedule appointments when necessary.
  • Post ads where necessary to promote enrolling studies.
  • Enter all qualifying and potential patients into company database.
  • Handle high volume of incoming calls.

Experience and Skill Requirements:

  • Medical terminology knowledge is a plus but not required; experience as a Medical Assistant preferred.
  • Computer proficiency, especially Word, Excel, Outlook, and Google Docs.
  • Excellent communication and customer service skills.
  • Outgoing personality – must like talking to people.
  • Will be on phone 90% of the day.
  • Well-organized with attention to detail.
  • Must be able to multi-task.